devZing is located in Portland, OR USA. If you’re ever in the vicinity let us know and we’d be happy to meet up. Our US datacenter is near Chicago, Il and our UK datacenter is near Manchester.
Category: General
What payment methods do you support?
We accept all Visa, MasterCard, American Express, Discover, JCB, and Diners Club cards. In some cases we also accept PayPal, but only for annual billing. We can also accept purchase orders, but you must be on the Big or Enterprise plan.
Is phone support available?
Yes phone support is available. The cost is $250/incident or $2,000 for a pack of 10 incidents. Please contact support to set this up.
How do I update my contact or billing information
Go to https://devzing.com/login and log in and click the Settings menu. Choose My Profile to change your email, name or password. Choose Account Info to see information about your account and to update information that appears on your invoices. Click on Billing Information to change your credit card details, and the email address for payment info. Click on Billing […]
How can I cancel my subscription
Please contact support and we will assist you.
Can I upgrade/downgrade my plan?
Yes, contact support to make this happen. Note we do not give refunds for partial periods when downgrading. See our terms and conditions.
Backup to Your Server
You have the option to copy any backups you make to your own server. To set up a Backup Destination log into https://devzing.com/login and choose Backup Destination from the Settings menu You can choose from FTP or SFTP. Enter the location of your server and the user name and password the system should use when copying […]