You can create a backup of your Bugzilla database at any time.

First log into your control panel at https://devzing.com/login

Then choose Info & Backup from the Bugzilla menu.

Then click the Create Backup button.

Your backup will be scheduled and you will receive an email when it completes with a link to download it.

You can also call an API to trigger the backup. See Bugzilla Backup API

You can also configure devZing to automatically send the backup to you when it is complete. See Backup to Your Server

The download will be a compressed MySql backup. To restore the backup on your computer:

  • Install MySql 5.7 (do not install anything later than 5.7 as it isn’t compatible with Bugzilla)
  • Decompress the backup
  • create a database
  • restore the database using the command line.
mysql -u [user name] –p [target_database_name] < [dumpfilename.sql]

Install Bugzilla and configure it to use the restored database. See https://bugzilla.readthedocs.io/en/5.0.4/installing/index.html for more details.